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COURSE TITLE:

Microsoft Outlook Training UK

LEVEL:

Introduction : Intermediate

COURSE LENGTH:

1 day

COURSE PRICES:

• On Site Price, at your Home or Office: £297 p/person per day. Special Group Rates
• Off Site Price, at our Training Centre: £190 p/person per day. Special Group Rates
• Closed Courses available for groups of 4 or more - Contact Us for a quote or call now on 0870 041 2102

*All prices quoted exclude VAT

COURSE OVERVIEW:

Microsoft Outlook has multiple functions that allow you to manage your emails, calendar, contacts and tasks.
Using Microsoft Outlook you are able to quickly and easily email groups of people, set up appointments with reminders, keep an extensive list of all your contacts and set up a list of things to do, again with reminders, so there is nothing you forget!

The course outlines below set out the full range of topics you can choose to cover during your on-site training course, and you can build your course around your exact training requirements, or any specific projects you or your staff are working on at present.
You will find that this approach makes our courses the most effective and productive use of your training budget available today.
For off-site courses use the outline below as a guide to the modules available, contact us now for a full off-site course outline and training dates.

Introduction Level

Getting started with Outlook
Overview of Outlook
Overview of Outlook Today

Manage email
Create and send messages
Reply and forward messages
Attach files to messages
Open file attachments
Format text in messages
Use hyperlinks in messages

Create an AutoSignature
Overview of the address books
View sent messages
Resend a message
Save draft versions of messages
Flag messages for follow up
Delete messages
Set other message options
Preview and print emails

Create and manage personal folders
Manage various view options

The calendar
Schedule a new appointment
Edit, copy and delete appointments
Create recurring appointments
Schedule an event
Schedule and manage meetings
Change calendar views
Print calendar in different views

Manage contacts
Add a new contact
Add same company contacts
Change contact views
Send a new message to a contact
Assign a task to a contact

Work with tasks
Add, edit and delete tasks
Mark a task as complete
Sort and reorder tasks
Send a task status report
Change tasks view
Print tasks information

Using notes:
Create, edit & delete notes
Assign a colour to a note
Change notes

Intermediate Level

Advanced email features:
Use Microsoft word message format
Manage the address book
Create a personal address book
Create distribution lists
Set address book options

Find items
Use a simple find
Set criteria for an advanced find
Use the organize feature

Manage categories
Assign a category
View by category
Create new categories

The Out Of Office assistant
Create an auto reply message
Create an out of office rule
Edit and delete an out of office rule
Disable the Out Of Office assistant

Organise the mailbox
Group messages
Sort messages using multiple criteria
Collect messages with specific criteria
Organise messages by colour
Find, filter and sort messages

Customise the Outlook environment
Customise menus and toolbars
Create shortcuts
Add groups, shortcuts to Outlook bar
Create custom views
Customise Outlook today
Specify start-up settings
Protect personal folders

Sharing contact information
Contact activity tracking
Overview of the journal

Using templates and forms
Using templates and forms
Creating custom forms

Use public folders
Create a public folder
Post to a public folder
Reply to a public post
Edit a public post

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