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COURSE TITLE:

Effective Minute & Note Taking Skills Soft Skills Training UK

LEVEL:

General

COURSE LENGTH:

1 day

COURSE PRICES:

• On Site Price: Contact Us for a quote or call now on 0870 041 2102
• Off Site available for closed groups of 4 or more - Contact Us for a quote or call now on 0870 041 2102
• Closed Courses available for groups of 4 or more - Contact Us for a quote or call now on 0870 041 2102

*All prices quoted exclude VAT

COURSE OVERVIEW:

Taking and producing short notes detailing the proceedings is an important task for the meeting's secretary.
This 1 day course will take you through how take minutes and notes and then write them up using Microsoft Word.

Train in your own envirnonment with an expert trainer and you can tailor the topics to your company's needs.

Learning Modules

Effective Communication Skills
Why Communicate
Types of Communication:
Writing
Telephoning
Meeting
Advantages/Disadvantages

Listening Techniques
Why Do We Need to Listen
Why We Need to Listen
Why Don't We Listen Well
Developing/Improving your Listening Skills
6 Rules for Listening & Listening Techniques

Structuring Notes & Minutes
Meetings
Meeting Cycle
The Role of the Minute Taker
the role the Chairperson
Receiving Apologies

Sections of Meeting
Agenda
Why an Agenda
Agenda Styles
Minute Taker:
Personal Preparation

Learning Modules

Attending the Meeting
Mechanics of Writing
7 Ways of Taking Notes
Record the message not the words
Developing these skills
Recording decisions and actions

Business English For Minutes
Writing
Writing for results
Proof-reading:
Spelling
Grammar 
Punctuation
Putting punctuation into practice
Proof reading
Action points list

Role Plays

Using Microsoft Word to Write Minutes
Example layout of minutes
What is a template
What is a table
Using the tables & borders toolbar
Creating & formatting tables
Word shortcuts
Typing Up the Minutes

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